ServiceTechnician.com

Terms of Service

Effective 2026-05-18 · Last updated 2026-05-18

These Terms of Service ("Terms") form a binding agreement between you ("you," "User") and Skaggs Appliance LLC (doing business as ServiceTechnician) ("we," "us," "our"), the operator of ServiceTechnician.com (the "Site" or "Service"). By accessing, browsing, registering, posting, claiming a listing, applying for a job, or making a payment on the Site, you agree to these Terms. If you do not agree, do not use the Site.

1. Who We Are

ServiceTechnician.com is a job board for service-trade jobs (including appliance repair, HVAC, plumbing, electrical, refrigeration, commercial cooking, laundry, and generator service). The Service includes technician profiles, shop accounts, native job postings created by shops, and aggregated third-party listings sourced from external job aggregation providers (currently Adzuna and Jooble), as well as the CareerJet job-search widget which displays third-party listings via an embedded affiliate iframe. We are a technology platform; we are not an employer, recruiter, staffing agency, or party to any employment relationship between Users.

For questions about these Terms, contact us at kskaggs@skaggsappliance.com.

2. Eligibility

You must be at least 18 years old to use the Service. If you register on behalf of a business ("Shop") — including as an in-house hiring representative, a recruiter, or any other authorized agent acting for one or more employers — you represent and warrant that you are authorized to act for the business or businesses on whose behalf you post listings, submit claims, or otherwise use the Service, and to bind that business or those businesses to these Terms. Technician users ("Techs") are solely responsible for the accuracy of their profile information, including trade, experience, certifications, brands serviced, location, and job preferences.

3. Accounts

You agree to provide accurate, current, and complete information when creating an account and to keep that information up to date. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at kskaggs@skaggsappliance.com of any unauthorized access.

We may suspend, restrict, or terminate accounts at any time, with or without notice, for reasons including but not limited to: fraud, impersonation, abuse, payment disputes or chargebacks, scraping, false claims, violation of these Terms, or activity that creates legal or operational risk for the Service.

4. Job Listings

The Service displays two categories of job listings:

Native Listings. Listings created and posted directly by Shops through their account. The Shop is responsible for the accuracy, legality, and completeness of native listing content.

Aggregated Listings. Listings sourced from third-party feeds, partners, or aggregated public sources. Aggregated listings are displayed for User convenience. They may be incomplete, expired, duplicated, modified by the source, or otherwise inaccurate. We do not control the underlying source data and may add, remove, or refresh aggregated listings at any time without notice.

Equal Employment Opportunity. All Native Listings must comply with applicable equal employment opportunity laws. Shops represent and warrant that their Listings do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. We reserve the right to remove any Listing we determine to be non-compliant, without notice and without refund.

We make no guarantee regarding job availability, hiring outcomes, application or interview volume, compensation amounts, applicant quality, employer responsiveness, or the legitimacy of any individual listing. Users are responsible for independently verifying any job opportunity before applying, accepting, or relying on it.

5. Claim Mechanics

A "claim" is a request by a Shop to convert or associate an aggregated listing with that Shop's account on the Service.

By submitting a claim, the claimant represents and warrants that they are authorized by the employer or company associated with the listing to make that claim and to act on the employer's behalf with respect to the listing.

Claims may require payment, identity or authorization verification, manual review, or any combination of these. Submitting payment does not by itself approve the claim. We reserve the right to reject any claim that we determine to be fraudulent, disputed, duplicate, unauthorized, incomplete, or otherwise ineligible.

If multiple parties claim the same listing, we may, at our sole discretion: pause the claim, request additional verification, reject one or more claims, refund payment, assign the listing to one party, or remove the listing entirely.

Once a claim is approved, the listing may be converted to a native listing under the claimant Shop's account, and the original aggregated record may be marked as claimed, converted, or removed.

5a. Founder Program

From time to time we offer promotional pricing tiers to early users (the "Founder Program"). The first 100 Shops to submit a Native Listing for payment processing through the Service receive Founder Program benefits, including a flat fee of $5.00 per Native Listing for the lifetime of the Service.

Founder Program benefits are personal to the enrolling Shop account, non-transferable, and are intended to bind any party that operates ServiceTechnician.com or any successor service that includes Native Listing functionality (including, without limitation, any successor service operated under a different name or domain following a rebranding, merger, acquisition of stock, acquisition of assets, sale of substantially all assets, change of control, or bankruptcy reorganization). We will require, as a condition of any such transfer of the Service or its assets, that the successor or assign assume and honor Founder Program benefits in writing.

Founder Program benefits terminate only upon:

  • (a) closure of the Shop account by the Shop;
  • (b) suspension or termination of the Shop account for fraud, abuse, or material violation of these Terms; or
  • (c) complete and permanent discontinuation of all Native Listing functionality across all successor services.

6. Payments

All payments are processed by Stripe, Inc. ("Stripe"). We do not store full payment card numbers. All charges occur through Stripe Checkout or another Stripe-hosted payment flow. Your use of Stripe is subject to Stripe's terms and privacy policy.

Current charges include per-listing fees for Native Listings (currently $5.00 for Founder Program Shops and $50.00 for all other Shops). We may, in the future, offer additional paid products including (without limitation) claim fees, featured or promoted placement, recurring subscription plans such as employer subscriptions or resume database access, advertising or sponsorship placements, and other paid services. Pricing for each charge will be displayed at the point of purchase.

A purchase, listing, claim, or other paid feature is not considered final, paid, or active until Stripe has confirmed successful payment to us via webhook or equivalent verification. Until that confirmation occurs, the related item may be displayed as pending and may be canceled.

If we offer subscription products in the future, those subscriptions will renew automatically on the cadence shown at checkout until canceled. You will be able to cancel a subscription at any time through your account; cancellation will take effect at the end of the then-current billing period and will not entitle you to a prorated refund unless we say otherwise at the time.

Failed, declined, disputed, reversed, charged-back, or fraudulent payments may result in the related listing, claim, subscription, or feature being paused, removed, or reversed, and may result in account suspension. You agree to pay any fees, taxes, or chargeback amounts associated with your transactions.

7. Refunds

Payments are non-refundable, except in the following limited circumstances, all to be determined at our reasonable discretion:

  • (a) Platform malfunction. A failure of the Service prevented your Listing, Claim, or other paid feature from being created or made visible (for example, a webhook delivery failure resulting in an active charge but no active Listing).
  • (b) Duplicate or erroneous charge. You were charged more than once for the same transaction due to a system error.
  • (c) Claim rejected before activation. We rejected a Claim before the associated Listing was activated.
  • (d) Service unavailability. We are unable to provide the paid service due to a discontinuation or material change in the Service.

We do not provide refunds for: lack of applicants; lack of hires; lack of interview volume; dissatisfaction with applicant quality, applicant communication, or applicant follow-through; user error after publication (including typos, wrong location, wrong trade); the expiration of an aggregated source listing; or any reason outside our reasonable control.

To request a refund covered by this section, contact kskaggs@skaggsappliance.com within fourteen (14) days of the charge with your transaction details.

8. User Content

Shop Content. Shops own and are solely responsible for the job descriptions, logos, company information, and other content they submit to the Service. Shops represent that they have the right to submit such content and that the content is accurate and lawful.

Tech Content. Techs own and are solely responsible for the profile information, resume content, certifications, work history, and other content they submit. Techs represent that this information is accurate and that they hold any certifications they claim.

License to Us. By submitting content to the Service, you grant us a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, display, process, modify (for formatting purposes), promote, and distribute that content for the purpose of operating, marketing, and improving the Service. This license survives termination only as needed for our records, legal obligations, backup integrity, and historical or archival purposes. You represent that you have the right to grant this license and that your content does not infringe any third-party rights.

9. Prohibited Conduct

You may not, and may not permit anyone else to:

  • Post fake, fraudulent, misleading, or duplicate listings.
  • Impersonate any person, business, employer, or technician.
  • Scrape, crawl, harvest, or systematically extract data from the Service without our express written permission.
  • Submit spam, unsolicited communications, or chain content.
  • Post jobs or content that discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. Listings that violate equal employment opportunity laws will be removed without notice and without refund.
  • Post jobs that are illegal, that solicit illegal work, or that violate wage, labor, licensing, or safety laws.
  • Misrepresent credentials, certifications, licenses, or work history.
  • Harass, threaten, defame, or abuse any other User or our staff.
  • Upload malware, viruses, or any code intended to disrupt or damage the Service or its Users.
  • Engage in payment abuse, including chargebacks for legitimately rendered services.
  • Interfere with the Service's security, infrastructure, or operation.

Violation of this section may result in immediate account termination and may be referred to law enforcement.

10. Third-Party Services

The Service relies on or integrates with third-party providers, including:

  • Stripe for payment processing.
  • Supabase and our hosting/database providers (currently Vercel) for storage, authentication, and infrastructure.
  • Resend for transactional and account email.
  • Sentry for error monitoring and limited, masked session diagnostics.
  • Plausible Analytics for cookie-free, privacy-respecting aggregate analytics.
  • Job aggregation providers Adzuna and Jooble for aggregated listings, and the CareerJet job-search widget for embedded third-party listings on certain pages.

Aggregated listings often link to third-party sites. Once you leave the Service, you are subject to the terms and privacy policies of those third parties. We are not responsible for third-party content, conduct, or practices.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OPERATION.

We are not an employer, recruiter, staffing agency, background-check provider, employment verification service, or party to any employment relationship between Users. We do not screen Users, verify credentials, confirm job legitimacy, or guarantee the identity of any party using the Service.

Users are solely responsible for verifying jobs, applicants, employer legitimacy, professional licenses, certifications, compensation terms, work eligibility, tax classification, and compliance with all applicable employment, labor, licensing, and safety laws.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE OR OUR AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, EMPLOYMENT, OR HIRING OPPORTUNITIES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow limitation of certain damages, so portions of this section may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless Skaggs Appliance LLCand its officers, employees, and agents from any claims, damages, liabilities, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; (d) your violation of any law or third-party right; or (e) any employment, hiring, or contracting decision made through or in connection with the Service.

14. Termination

You may stop using the Service at any time by closing your account or contacting kskaggs@skaggsappliance.com.

We may suspend, restrict, or terminate your account or access to the Service at any time, with or without notice, for any reason including violation of these Terms, suspected fraud or abuse, legal or regulatory risk, payment disputes, or to protect the integrity of the Service or its Users.

Upon termination: (a) your profile becomes inaccessible to other Users; (b) any active Native Listings are deactivated; (c) any pending payments may be refunded at our discretion; (d) application history and payment records may be retained as described in our Privacy Policy; (e) Tech application records remain visible to Shops to whom you previously applied, as part of those Shops' historical hiring records. Sections that by their nature should survive termination — including User Content license, Disclaimers, Limitation of Liability, Indemnification, Founder Program survival (Section 5a), Binding Arbitration (Section 15), Governing Law, and any payment obligations — will survive.

15. Binding Arbitration; Class-Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU TO ARBITRATE DISPUTES WITH US INDIVIDUALLY RATHER THAN AS PART OF A CLASS ACTION OR REPRESENTATIVE PROCEEDING.

(a) Agreement to Arbitrate.Any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or your relationship with us (each a "Dispute") will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration will be conducted in Harrison County, Indiana, or such other location as the parties may agree. The arbitrator's decision is final and binding and may be entered as a judgment in any court of competent jurisdiction.

(b) Class-Action Waiver.You and we agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one party's claims and may not preside over any form of representative or class proceeding.

(c) Delegation. Any question about whether a Dispute is arbitrable, including challenges to the validity, enforceability, or scope of this arbitration provision, will be decided by the arbitrator and not by a court.

(d) Opt-Out. You may opt out of this arbitration provision by sending a written notice of your decision to opt out to kskaggs@skaggsappliance.com within thirty (30) days of first accepting these Terms or first creating an account, whichever is earlier. The notice must include your name, account email, and a statement that you wish to opt out of binding arbitration. Opting out will not affect the rest of these Terms.

(e) Exceptions. Notwithstanding the above, either party may bring a claim in small-claims court if the claim qualifies, and either party may seek injunctive or other equitable relief in court to prevent actual or threatened infringement of intellectual property or unauthorized access to the Service.

(f) Mass-Arbitration Procedures.If twenty-five (25) or more substantially similar arbitration demands are filed against us within a thirty (30) day period, all such demands will be batched and administered in coordination, with bellwether proceedings to inform resolution of remaining demands. Filing-fee allocation and arbitrator selection for batched demands will follow the AAA's Mass Arbitration Supplementary Rules.

16. Governing Law and Venue

These Terms are governed by the laws of the State of Indiana, without regard to its conflict-of-laws principles.

Subject to the binding arbitration provision in Section 15, you agree that any dispute arising out of or relating to these Terms or the Service will be brought exclusively in the state or federal courts located in Harrison County, Indiana, and you consent to the personal jurisdiction and venue of those courts.

17. Copyright Complaints (DMCA)

We respect intellectual property rights. If you believe content on the Service infringes your copyright, send a written notice to kskaggs@skaggsappliance.com with the subject line "DMCA" including: (a) identification of the copyrighted work; (b) identification of the allegedly infringing content; (c) your contact information; (d) a statement that you have a good-faith belief that the use is unauthorized; (e) a statement that the information in the notice is accurate and, under penalty of perjury, that you are authorized to act for the copyright owner; and (f) your physical or electronic signature.

We may remove or disable access to allegedly infringing content and may terminate repeat infringers' accounts.

18. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on the Site with a revised "Last Updated" date. Material changes may be communicated by email or in-app notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

19. Miscellaneous

Entire Agreement. These Terms, together with our Privacy Policy and any policies referenced herein, constitute the entire agreement between you and us regarding the Service.

Severability. If any provision is found unenforceable, the remaining provisions remain in full force.

No Waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Assignment. You may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets, subject to the Founder Program survival commitments in Section 5a.

Notices. We may send notices to you via the email address on your account or by posting on the Service. Notices to us must be sent to kskaggs@skaggsappliance.com.

20. Contact

Skaggs Appliance LLC
1516 Old Hwy 135, Corydon, IN 47112
kskaggs@skaggsappliance.com